Frequently Asked Questions

Shipping Policy

Orders are processed within 1–2 business days.
Standard shipping typically takes 3–7 business days.
You will receive a tracking number once your order has shipped.
We are not responsible for delays caused by carriers or incorrect shipping information provided at checkout.

Return Policy

You may request a return within 14 days of receiving your order.
Items must be unused, in original condition, and in original packaging.
Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
Once your return is received and inspected, refunds are issued back to your original payment method.

Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours with photos, and we will send a replacement or issue a refund.